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Privacy

PRIVACY

Privacy

The Klondyke Group understands the importance of keeping your information safe, private and secure. The privacy notice below details our commitment to keeping customers' details and information secure (as in accordance with the Data Protection Act 1998).

What information is collected and how is it used?
Does The Klondyke Group share the information it receives?
How do you protect my information?
Policy changes
Your rights
Links
Questions, comments?
Thank you

What information is collected and how is it used?
There are two types of information we collect from our visitors: Visitors supplied information: We only collect personal information about our visitors through the contact form page or via subscription to our regular email newsletter. The type of information we will collect includes:

Your name
Telephone number
Email address
UK Postal code

We will never collect sensitive personal information without your explicit consent. Personal information we hold will be accurate and up to date. If you find any inaccuracies in the information you have supplied, contact us and we will amend it promptly.

Browser supplied information - We receive and store certain types of information whenever you interact with our website. This information is stored to track the behaviour of our visitors and consequently to improve our web site. We may also collect data should you enter a competition, request a brochure, take part in a survey, request a newsletter or contact via one of the electronic forms provided. Occasionally we may also use the information we collect to notify you about regarding goods, services and offers we think you may find valuable. At points in our site where we collect personal information from you, we always have the option to opt out of any mailing list and further use of your personal information. If at any later stage you decide you would rather not receive such information please email us.
The Klondyke Group share the information it receives?
No. Information collected by us on this site will never be sold, rented or loaned to any third parties or companies. Except as part of our fraud checking procedures, to help us prevent illegal transactions. Any personal information stored or collected by Klondyke Garden Centres is held only by Klondyke Garden Centres at
Klondyke Garden Centres Ltd
Beancross Road
Polmont
Falkirk
FK2 0XS

Your rights concerning your personal data
You have rights over how we use personal data about you, and you can exercise those rights by contacting our Head Office. In some cases our ability to uphold these rights for you may depend upon our obligations to process personal data for security, safety, fraud prevention reasons, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
Withdrawing consent to processing
Where we have obtained your consent for processing of personal data about you, you have the right to withdraw your consent at any time.
Accessing the personal data we hold about you
You may request a copy of the personal data we hold about you. This includes obtaining personal data about you in electronic form to provide to a third party should you wish to do so.
Ensuring the accuracy of personal data we hold about you
We will update or amend personal data we hold about you if you inform us of inaccuracies.
Deleting personal data we hold about you
We retain personal data for the period of your Grow membership, and where we are under an obligation to do so. We hold a basic record of members spend history for the purpose of maintaining our loyalty scheme. We will delete personal data we hold about you if you ask us to do so, except where certain exceptions apply.

Links
We may from time to time establish connections with other companies that will enable you to access the web sites directly from our site. We will only provide you with links to high quality, reputable sites which we believe will be of interest and relevance. However please note that such third party sites are not under our control and we do not contribute to the content of such sites. When you click through to these sites you leave the area controlled by The Klondyke Group. We cannot accept responsibility for any issues arising in connection with either the third party's use of your data, the site content or the services offered to you by these sites.

Questions and comments?
We alway welcome your questions and comments about privacy, please email us.

Thank you
The Klondyke Group is committed to protecting your privacy. We appreciate your trust in us to continue to keep your information private. Your privacy and confidentiality is important to us. The Klondyke Group take all reasonable precautions to protect all personal data, however we cannot be responsible for loss or misuse of data by unauthorised persons

store locator
William Strike Ltd is a registered company trading in England, Scotland and Wales. Registered number 96366. Registered office Houghton Hall garden Centre, Houghton, Carlisle, Cumbria CA6 4JB

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